Privacy Policy
Rooney Groom LLC
Rooney Groom LLC (“Rooney Groom,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how it is shared when you interact with our services, including when you provide your phone number and consent to receive SMS communications.
Information We Collect
When you interact with Rooney Groom, we may collect personal information including:
Name
Phone number
Email address
Service address
Pet information relevant to grooming services
Appointment details and service preferences
Any information you voluntarily provide through forms, scheduling systems, or communications with our team
We may also collect basic website usage information through cookies or similar technologies used to improve our website experience.
How We Use Your Information
The information we collect may be used to:
Schedule and manage grooming appointments
Communicate appointment confirmations, reminders, and updates
Respond to customer inquiries
Provide service-related information and customer support
Improve our services and customer experience
Send occasional service updates or important notifications related to your appointments
SMS Communications
If you provide your phone number and consent to receive text messages from Rooney Groom, we may send you SMS messages related to:
Appointment confirmations
Appointment reminders
Service updates
Customer service communications
Message frequency may vary. Standard message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message.
How We Share Personal Information
Rooney Groom does not sell, rent, or trade your personal information.
We may share limited personal information with trusted service providers who help us operate our business, such as:
Scheduling or customer management software providers
Payment processors
Communication platforms used to send service notifications
These providers are only given the information necessary to perform their services and are required to protect your information.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse.
Your Privacy Choices
You may request to update or delete your personal information by contacting us directly.
You may opt out of SMS communications at any time by replying STOP to any message.
Contact Information
If you have questions about this Privacy Policy or how your information is used, please contact us:
Rooney Groom LLC
5002 Santa Fe Street #6
San Diego, CA 92109
Email: hello@rooneygroom.com
Phone: (619.202.0105)
SMS Terms & Conditions
Rooney Groom LLC
By providing your phone number and opting into SMS communications from Rooney Groom LLC (“Rooney Groom,” “we,” “our,” or “us”), you agree to receive text messages related to our services.
Types of Messages You May Receive
If you opt in to receive text messages from Rooney Groom, you may receive messages including but not limited to:
Appointment confirmations
Appointment reminders
Grooming service updates
Customer service communications
Follow-up messages related to recent services
These messages are intended to support your experience with Rooney Groom and help ensure smooth scheduling and service communication.
Message Frequency
Messaging frequency may vary depending on your appointments, inquiries, and interactions with Rooney Groom.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP
After you send STOP, you will no longer receive SMS messages from Rooney Groom unless you opt in again.
Help Instructions
For assistance with SMS communications, you may reply:
HELP
You may also contact us by visiting our website at:
Privacy
Your privacy is important to us. For more information about how your personal information is collected, used, and protected, please review our Privacy Policy.
Visit:
https://rooneygroom.com/privacy-policy
SMS consent is not shared with third parties or affiliates for marketing purposes.
Additional Terms
Participation in SMS communications is voluntary. Rooney Groom reserves the right to modify or discontinue SMS messaging at any time.